The Paloma Vietnam Travel DMC is committed to protecting your privacy and ensuring that the information you provide is kept safe and secure. This privacy policy applies to the information you provide in the following situations:

  • When you inquire about tours with us.
  • When you make a booking through our tour registration form.
  • When you provide your personal information to us.

How your personal information is used:

 

The information you provide helps us offer you personalized service and improve customer care. When you provide information for a specific purpose, we will only use it for that purpose (e.g., to provide the service or information you requested). If you make a booking, additional information may be required for operational reasons.

We do not share, sell, or rent your information to any third parties. Paloma Vietnam DMC Travel is fully committed to preventing spam. If you receive information from us, it is because you have requested it, entered a competition and agreed to join our mailing list, or a friend or colleague has requested it on your behalf.

 

Opt-out option:

 

If you have registered to receive communications from us and later change your mind, you may contact us to remove your name from our distribution list.

 

Who has access to your information?

 

We may share your personal information with other members within the company when necessary to fulfill our purposes.

We may also share your information with third-party contractors we engage to provide services we have requested. For example, we work with third-party contractors to:

  • Provide transportation, including flights and cruises
  • Organize and operate tours
  • Provide software and hardware hosting services. In such cases, we prohibit the third-party contractor from using your personal information for anything other than the specific purpose for which it was provided.

Other than the above, we will not disclose your personal information without your consent unless disclosure is necessary to protect life, health, required by law, or to enforce the law.

 

Transfer of information overseas:

 

We may transfer your personal information to people in foreign countries to fulfill the purposes outlined in this Privacy Statement (e.g., international offices of Paloma Vietnam DMC Travel, airlines, hotels, tour operators, and local service providers).

In most cases, this transfer is necessary to fulfill our obligations.

 

Anonymous information collected:

 

To ensure our website is relevant and useful to the majority of users, we collect anonymous click-stream information from every visitor, including pages viewed, date and time, and browser type. We do not link this information to the identity of the visitor.

 

Cookies on the website:

 

We use cookies as you browse our website to support certain functions like making a booking or entering a competition. Cookies only contain anonymous information and are never used to retrieve any information about your identity.

 

Links to other websites:

 

Our website may contain links to other websites. Please note that when you click on one of these links, you are leaving our website. We encourage you to read the privacy policies of these linked sites, as their privacy practices may differ from ours.

 

We only collect sensitive information about you with your consent.

 

We always welcome your comments, contact, and feedback regarding our Privacy Policy. If you have any related questions, please contact us via our hotline: +84 935 946 688 (Thuc Nguyen – Founder of Paloma Vietnam Travel DMC).